Last updated: October 2025

Terms and Conditions

English

When contracting the services of CarMoversUs.com in writing, by phone, or orally, they will be governed by the following Contract and/or Terms & Conditions.

1. DEFINITION AND SCOPE

GARLAS LLC acts as an authorized logistics agent and broker to coordinate land and ocean transportation of vehicles, motorcycles, boats, and vessels within the United States, to and from Puerto Rico, and to Central America (Guatemala, Honduras, and El Salvador). GARLAS is not a direct carrier but a licensed logistics intermediary (broker) registered with the DOT and FMCSA.

2. SERVICES AND LIMITATION OF LIABILITY

GARLAS coordinates transport through certified land and ocean carriers but never takes physical possession of the vehicle. Responsibility for loss or delay lies with the carrier or shipping line executing he transport. Ocean shipments are also subject to the carrier’s Bill of Lading terms. Pickup and delivery dates are estimated and not guaranteed.

3. CUSTOMER RESPONSIBILITIES

The customer must provide accurate vehicle information, prepare the vehicle properly, submit valid documentation, be present or appoint a representative at pickup and delivery, inspect and sign the Bill of Lading, and report any claims within 48 hours after delivery.

4. INOPERABLE AND MODIFIED VEHICLES

Vehicles that are inoperable or modified must be disclosed at the time of booking. Oversized or altered vehicles may incur extra charges or be rejected. If a running vehicle becomes inoperable during handling or transport, the customer will be responsible for additional winch or special handling fees.

5. PERSONAL ITEMS AND PROHIBITED ARTICLES

No personal items are allowed inside the vehicle (only factory-installed accessories). Firearms, flammable liquids, drugs, money, and documents are prohibited. Any undeclared items travel at the customer’s sole risk and may cause the vehicle to be held by port or customs authorities.

6. CANCELLATIONS AND REFUNDS

Cancellations before carrier assignment: no fee. After assignment or dispatch: $150 USD minimum administrative fee. If the vehicle has been loaded or handed to the carrier, additional charges may apply. Cancellations must be submitted via email to info@shipshippersusa.com. Phone or chat cancellations will not be accepted.

7. PAYMENTS AND CHARGES

All payments must be completed in full prior to shipment or as stated on the order confirmation. C.O.D. payments must be made in cash, money order, or cashier’s check—personal checks or cards are not accepted. Vehicles may be stored at the customer’s expense if delivery is refused or payment is incomplete. Late invoices accrue 1.5% monthly interest.

8. INSURANCE

Domestic USA: insurance included (FMCSA). | USA«Puerto Rico: optional $100 (25k) / $200 (50k) with $1,000 deductible. | USA®Central America: not available. GARLAS recommends optional maritime insurance for vehicles valued over $15,000 USD.

9. CLAIMS FOR LOSS, DAMAGE OR DELAY

GARLAS is not liable for damage or loss. Claims must be filed directly with the carrier or shipping line in accordance with applicable laws (Carmack Amendment or Carriage of Goods by Sea Act). GARLAS will assist in providing carrier details upon request.

10. LIMITATION OF LIABILITY

The maximum liability of GARLAS for any claim shall not exceed the service fees paid for brokerage services. GARLAS does not guarantee delivery times, profit, or future market conditions.

11. INDEMNIFICATION

The customer agrees to indemnify and hold GARLAS harmless from any claims, fines, or losses arising from false information, legal violations, or damages caused by unauthorized or unreported items.

12. GOVERNING LAW AND JURISDICTION

This agreement is governed by the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Miami-Dade County unless arbitration is mutually agreed. For Puerto Rico or Central America operations, local maritime laws apply.

13. CONTRACTUAL RELATIONSHIP

Nothing in this agreement constitutes partnership, employment, or agency. GARLAS and the customer act as independent entities. These Terms supersede all prior agreements.

14. IMAGE AND PROMOTIONAL RIGHTS

GARLAS may use the client’s name or logo as a commercial reference unless the client opts out by emailing privacy@shipshippersusa.com.

LEGAL SUMMARY

GARLAS LLC acts as a licensed intermediary, not a carrier. Delivery times are estimates, cancellations generate administrative fees, maritime insurance is optional, and claims must be filed directly with the carrier or shipping line.